Skip to main content

Domestic & General | Our Perfect Candidate

D&G Candidate

We’re in the process of some big and exciting changes at Domestic & General, and our Resourcing team’s role is to find the perfect candidates to join us on our journey as we transform our business.

The perfect colleague for us is a blend of the right skillset and strengths, combined with behaviours that mirror our core values. We put our customers at the heart of everything we do, so it’s important we have a team of likeminded people working with colleagues and helping our customers.

We know that to be successful, we need to hire the very best, and that is why we have recently raised our basic salary to reflect the efforts that our call taking colleagues put into taking the worry out of breakdowns for almost nine million UK customers.

When recruiting for our contact centre vacancies, we’re on the lookout for people who demonstrate excellent customer focus, and show real energy and perseverance whilst doing so.

Our most successful Customer Sales Representatives blend sales through service, so we look for candidates to be able to demonstrate that they have the strengths to be able to spot sales opportunities by tailoring their approach to each customer’s needs.

We are seeking outgoing candidates, who’ll have a positive impact on the rest of their team and thrive in our busy contact centre environment. Our city centre location is perfect for socialising, and we get great local discounts in lots of shops and restaurants – a big plus!

Our contact centre roles are all target based, and so we want to find people who love a challenge, and who understand the important of performance and development.

Previous contact centre experience is of course a bonus, however, some of our most successful contact centre colleagues have customer service and sales experience from a diverse range of different industries, including retail and hospitality.

We run strengths-based assessments, which allow our candidates to showcase their previous experience as well as their potential. With our comprehensive training packages, if you have got the natural ability to excel in this environment, we’ve got the tools to equip you with the knowledge to be a fantastic customer sales representative.

If the above sounds like you, we’d love to meet you. You can find out more about our contact centre transformation and apply for our current vacancies here