Customer Services Apprentice

Location
Worthing, West Sussex
Salary
£122.10 per week
Posted
28 Sep 2016
Closes
19 Oct 2016
Ref
855086
Function
Apprenticeship
Contract Type
Apprenticeship
Hours
Full Time

Customer Service 

  • Respond to customer enquiries via email/face to face
  • Ensure that a high level of customer service is maintained by being helpful, courteous and knowledgeable about products available across South Downs Leisure sites.
  • Provide a welcoming and efficient customer service
  • Seek to build customer loyalty with regular visitors
  • To undertake basic finance administration duties such as taking booking payments, dealing with batch payment records

General 
 

  • Provide a high quality service throughout all areas of work (including seeking areas of continuous improvement and development)
  • To undertake other duties appropriate to the post that may be requested from time to time by the Line Management and in line with the trust policies
  • To attend staff meetings

Training

  • To complete an NVQ Level 2 Customer Care through support from the Administrations Manager and designated Northbrook College tutor.