SPA THERAPIST at Rowhill Grange Hotel & Utopia Spa
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.
Please see our website for a full list and description of our facilities.
Experienced massage therapist required to work in our luxury Utopia Spa which offers a wide range of face and body treatments to our members, resident guests and spa day visitors. See our guest website for treatment details before applying.
Working within a team of 25 therapists across the week and weekend offering a wide range of treatments to our spa guests and members. A comprehensive list of treatments and product ranges is available on our guest website in the Utopia Spa section.
The Spa Therapist role includes;
- Offering a full range of technical facial and body treatments during your shift
- Meeting and greeting the client on arrival
- Completing client consultation cards/information
- Taking the guest through the customer journey
- Explaining the treatment to be performed
- Ensuring the treatment is offered to the clients requirements
- Discussing retail products and beauty regime to enhance guests experience following their treatment
- Offering refreshments in the relaxation area on conclusion of the treatment
- Liaising with Spa Receptionists to ensure correct billing
- NVQ Level 2 & Level 3 Beauty Therapy, or equivalent, is essential
- Must have completed some practical experience since qualifying
- Completion of a trade test with the Spa Manager prior to recruitment
- Must be available for some weekend shifts
4 weeks holiday 8 Bank holidays Free car parking Employee uniform
Following completion of the company's 3 month probationary period access to a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday