1st Line Data Centre IT Support Engineer Career-Opportunity
1st Line Data Centre IT Support Engineer Career-Development Opportunity Croydon, UK c£20,000 - £25,000 Excellent Company Benefits An excellent career-development opportunity for a candidate with some IT experience looking to join one of the leading hosting brands in the UK About Us: We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK. The 1st Line Data Centre IT Support Engineer Role: The role-holder will be responsible for 1st level data centre support to external and internal customers, assisting them with server, application, desktop, networking and hardware problems and standard change requests via phone, email and fax. Key Essential Required Education, Qualifications & Skills: > Minimum GCSE level, or equivalent, in English > Experience working as a Data Centre Support Engineer, or in a similar role > Experience providing high levels of customer service in an IT or similar industry > Computer hardware troubleshooting experience > Enthusiasm and interest in Data Centres and Hardware > Excellent standard of written and spoken English > Keen interest in, and passionate about IT technology and infrastructure > Good knowledge and understanding of Hardware, builds / swap outs, desktops, servers, data and power cabling, rack systems etc > Good knowledge and understanding of cabling > Good knowledge and understanding of troubleshooting > Understanding of basic networking concepts Benefits we offer: From day one: > Death in Service x 4 > Access to our Rewards Discount Programme > Lots of social events From 3 months: > Up to 5% enhanced matching employer's pension contribution The following benefits on successful completion of probationary period: > Private Medical Care > Health Shield Cash plan which includes access to an employee assistance programme > Optional enrolment in the Bike to work scheme > Optional enrolment in childcare vouchers scheme > Performance related bonus scheme We also offer complimentary: > Fresh fruit > Soft drinks/ fruit juice, tea, coffee > A selection of breakfast foods at each location You may have worked in the following capacities: Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, DC Engineer, Hosting Engineer. Interested? Just Apply Below In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.