Casino Fraud Analyst

Location
Brighton, East Sussex
Salary
£20,000 + Benefits
Posted
17 Oct 2016
Closes
14 Nov 2016
Sector
Business
Function
Operations
Contract Type
Permanent
Hours
Full Time

Reports to: Senior Casino Fraud Analyst/Assistant Fraud Manager

Purpose of the Role: To proceed with the Company’s anti-fraud protocols in a way that protects the Company and its stakeholders from harm caused by fraud and error, whilst maintaining the Company’s ability to transact freely and efficiently with its customers.

Key Responsibilites:

  • Performing risk assessments on Online Casino activities to identify areas for improvement.
  • Acting as an escalation point for issue related to potential Online Casino fraud.
  • Detection of new fraud techniques and highlighting K.F.P to minimise risks.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Actively contribute to identifying initiatives, system improvements, and process improvements.
  • Investigating new customer and existing accounts using various fraud prevention tools.
  • Handling suspicious accounts and events in accordance with company procedures.
  • Review of customer documentation and KYC checks for various jurisdictions in line with policy.
  • Prevent financial loss as a result of fraudulent behaviour.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Ad hoc projects driven by business needs.

Other responsibilities:

  • Dealing with customers and staff in an efficient and courteous manner.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.

Required Skills and Abilities:

  • Excellent communication skills in English and Russian (written and verbal).
  • Good knowledge of MS Office Tools, including MS Excel.
  • Good organisation and prioritising abilities.
  • Ability to multitask and work under pressure.
  • Exceptional problem-solving skills.
  • Good attention to detail.
  • Proactive approach.
  • Solid analytical skills.

Additional Requirements

  • Must be flexible towards work schedules and rota (mornings, evenings and nights)