Customer Service & Sales Agent - Sky

East Sussex, Brighton
£15537 - £23000 per annum + uncapped commission
17 Oct 2016
14 Nov 2016
Domestic & General
Contract Type
Full Time

Are you driven to succeed with a real passion for helping people? If you love the idea of sales reward and recognition that truly reflects the efforts you put into your work, you will love the uncapped commission structure in our outbound Sky department. We're on the lookout for motivated, enthusiastic individuals to join our expanding team.

One of our proudest and most successful partnerships is with Sky, and we're delighted to be able to offer you the chance of joining this vibrant customer-focused department

We can help you develop a successful 'sales-through-service' career and earn a significant salary whilst doing so. We'll provide you with all the learning, support and development that you'll need to become an expert on the relevant Sky product packages and systems. We'll nurture your talent and provide continued career development opportunities.

You'll become an expert at spotting a sales opportunity during a conversation. With a focus on developing a rapport with each and every caller and by gaining a complete understanding of customers' needs, you'll make the most of every call and always pitch the sale at the most appropriate moment, ensuring our customers receive the level of care and attention they would expect from the UK's leading specialist warranty provider.

In return for your commitment, your basic salary will rise from £15,537 to £16,150 after six months service. Based on the sales targets for the department, we set a realistic on target earnings of around £23,000 per annum, although with our fantastic uncapped commission structure, the 'sky' really is the limit!

Due to our ongoing growth and success we are recruiting for multiple teams to join this department, and therefore have various start dates available over the coming weeks! So if you're interested in applying, we want to hear from you today!

Full time and part time roles available. Full time Sales Agents work a 37.5 hour week:

Mon - Thu: 11.30 - 20.30

Fri: 11:30 - 18:00

Two Saturdays a month: 09:00 - 17:30 (week day off in lieu)

As well as uncapped commission, our Sales Agents also benefit from:

  • 30 days holiday allowance (22 days plus bank holidays)
  • 100% off Sky packages (can include multiroom, sports channels, film channels and broadband!)
  • Comprehensive, in-house training
  • Opportunities for progression
  • Regular incentives
  • A great city centre location
  • Free wifi / tea and coffee / fresh fruit for all employees
  • Subsidised massages for all employees
  • A friendly and social environment
  • A busy sports and social programme
  • Great local employee discounts at shops, restaurants, and more
  • Pension scheme
  • Free life assurance
  • Free Employee Product Plan