Sales and Service Team Leader

Company
Specialist Holidays Group Limited
Location
Crawley, West Sussex
Posted
17 Oct 2016
Closes
21 Oct 2016
Sector
Business
Function
Sales
Contract Type
Permanent
At A Glance: This role will work closely with a Sales & Service Manager to manage, motivate, coach and develop a team. The Team Leader will work with the Sales & service manager and other members of the Sales Centre management team to ensure that resources are managed effectively and that sales and service targets are achieved. What You Will Be Doing: This role will work closely with a Sales & Service Manager to manage, motivate, coach and develop a team. The Team Leader will work with the Sales & service manager and other members of the Sales Centre management team to ensure that resources are managed effectively and that sales and service targets are achieved. What We Are Looking For: Excellent verbal and written communicator, with strong interpersonal skills Customer focus and the ability to deal with, take ownership and solve complex customer issuesDisplays a good commercial awareness and understanding of company business plans, objectives and strategy, in addition to competitor awarenessThe ability to work well under pressure in a fast pace environmentAble to manage people and drive high performance in their teams. Positive role model for change and able to support teams through itConfident and demonstrates initiative to improve processes and deliver resultsDisplays high energy and able to motivate self and othersHighly flexible, positive and resilient with the ability to be innovative and create a fun environmentExperience of working in a target driven sales environment Working Withing TUI Group: TUI Group is the world's number one integrated tourism business operating in around 180 countries worldwide. Our 77,000 colleagues, all with a passion for holidays, work hard to deliver our customer promise - "Discover your smile". www.tuigroup.com Specialist Holidays Group (SHG) has a fabulous collection of niche businesses including Hayes & Jarvis, Sovereign Holidays, Crystal Ski Holidays Austravel, Citalia, Sunsail, The Moorings & Le Boat. The overall strategy of the group is stated as "We are here to make going on holiday Easy, Exciting and Exceptional value", with four key drivers of "Fabulous Customer Experiences", "Commercial Excellence", "Digital Leadership" and "A Great Place to Work. The group has enjoyed significant growth with organic EBIT doubling in the past five years. The Group was created in 2010 and with its success more businesses have been added to the portfolio. We can offer you: Competitive salary & Holiday concession purchaseReward scheme - online discounts on products & services plus late seat & accommodation offersForeign exchange discount at TUI retail outlets plus In-flight discount of 20%Childcare vouchers & cycle to work schemeContributory Pension schemeCareer progression opportunities Please note that for all benefits, details were accurate as at the date of publication. Any changes will be notified to you upon your start with the Company. Holiday Concessions purchases are a non-contractual benefit and subject to change from time to time at the discretion of the Company. How to Apply: Please click on the link below, the application process consists of answering a few questions and uploading your CV.