Working alongside the Shop Manager you'll have the satisfaction of knowing that your efforts are making this country a place where disabled people have the same opportunities as everyone else. About you This is a varied and creative role where you'll encourage donations, sort and present stock to maximise sales and meet shop targets and provide a high level of customer service. In the Shop Manager's absence you'll be responsible for running the shop, so you must have the confidence and skills to lead the team of volunteers and have experience dealing with customers. About working in our charity shops Scope charity shops are open every day, so you must be prepared to work Saturdays and Bank Holidays as required. Full-time vacancies are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota. Benefits of working for Scope include excellent holiday entitlement, discounts in a range of online and high street stores, performance-related incentives, pension scheme, and full induction, training and development. You may also have the opportunity to gain a National Vocational Qualification (NVQ) in Retail that includes Team Leadership and Customer Service.