Customer Service Advisor
Bluecrest are currently recruiting for our customer services department that is expanding. It's a great time to join the company and become part of our massive success story. This position offers you the unique opportunity to develop a rewarding career in customer services within a leading organisation. We provide a basic salary of £16,087 plus 'YOU at WORK' benefits, free health screenings, 28 days paid holiday (includes bank holidays) and various other incentives / bonus. Key responsibilities Handling queries or complaints from customers via inbound calls, email, or postChecking and despatching customer reportsTo meet all individual and team targetsTo ensure the best Customer service experience is given to all customersTo achieve KPI's whilst maintaining excellent qualityAbility to work on own initiative and as part of a team Experience and Skills Required Excellent PC & typing skillsExcellent written and verbal communication skillsFlexible to work shifts (Mon-Fri shifts between 08:00 and 18:00 and occasional Saturdays 10:00 - 15:00)Customer service experience in an office environmentExtremely organised with a high level of attention to detailAbility to multi-task and work as part of a teamBe a team player with confidence, energy and enthusiasmPolite and professional telephone manner Closing Date 21st October 2016.