Due to business growth, we are on the hunt for talented Team Managers/Team Leaders to join our award winning, vibrant and fun contact centre in the heart of Brighton. Our Sales Team Leaders are at the core of what we do and are critical to Domestic & General driving sales opportunities and delivering a first class customer service. In return they are rewarded with a highly competitive salary, commission structure and benefits package. We are Domestic & General… having recently been placed in The Sunday Times Top 100, we are proud of our brand and its market leading position, striving towards a vision of delivering a best in class customer service in a connected world. Customer satisfaction is of great importance to us and we take great pride in it, you will too - setting KPIs based around quality and performance, ensuring our Agents are providing the best possible customer service. So, what are we looking for?We are looking for motivated and ambitious Sales Team Leaders who have a natural flair for sales and customer service. Leading by example you will be guiding a team of up to 15 agents - driving them to succeed, exceed and develop.A successful candidate will:
- Be passionate about team management
- Be a skilled coach and a good motivator
- Have a creative mind set
- Have recent experience in sales
Development and progression is also of great importance, we want our people to feel valued and grow with our business as well as reap the rewards of our success.
- As well as solid commission structure our Sales Team Leaders can also benefit from:
- 22 days holiday (not inclusive of bank holidays)
- Fantastic commission scheme
- Regular sports and social events
- Fantastic incentive schemes
- Discount on our warranty protection coverage for you and your family members
If this sounds like the opportunity for you then please don't delay in applying online, you might be just what we're looking for... Great People, Great Service Domestic and General Group is the UK's leading provider of warranty protection for domestic appliances. Please note that we have a thorough referencing process, which include criminal record checks. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.