Customer Service & Sales Agent - Sky

Location
East Sussex, Brighton
Salary
£15537 - £23000 per annum + bonus scheme
Posted
28 Dec 2016
Closes
26 Jan 2017
Ref
DGBRIJV136613
Contact
Domestic & General
Function
Telesales
Contract Type
Permanent
Hours
Full Time

Multiple start dates available

Are you driven to succeed with a real passion for helping people? If you love the idea of sales reward and recognition that truly reflects the efforts you put into your work, you will love the generous bonus scheme in our outbound Sky department. We're on the lookout for motivated, enthusiastic individuals to join our expanding team.

One of our proudest and most successful partnerships is with Sky, and we're delighted to be able to offer you the chance of joining this vibrant customer-focused department.

We can help you develop a successful 'sales-through-service' career and earn a significant salary whilst doing so. We'll provide you with all the learning, support and development that you'll need to become an expert on the relevant Sky product packages and systems. We'll nurture your talent and provide continued career development opportunities.

You'll become an expert at spotting a sales opportunity during a conversation. With a focus on developing a rapport with each and every caller and by gaining a complete understanding of customers' needs, you'll make the most of every call and always pitch the sale at the most appropriate moment, ensuring our customers receive the level of care and attention they would expect from the UK's leading specialist warranty provider.

In return for your commitment, your basic salary will rise from £15,537 to £16,150 after six months service. We set a realistic on target earnings of around £23,000 per annum, although with our fantastic bonus scheme you can earn up to an extra £12,000 every year!

Due to our ongoing growth and success we are recruiting for multiple teams to join this department, and therefore have various start dates available over the coming weeks! So if you're interested in applying, we want to hear from you today!

Full time and part time roles available. Full time Sales Agents work a 37.5 hour week:

Mon - Thu: 11.00 - 20.00

Fri: 11:00 - 18:00

Two Saturdays a month: 09:00 - 17:30 (week day off in lieu)

Our Sales Agents also benefit from:

  • 30 days holiday allowance (22 days plus bank holidays)
  • 100% off Sky packages (can include multiroom, sports channels, film channels and broadband!)
  • Comprehensive, in-house training
  • Opportunities for progression
  • Regular incentives
  • A great city centre location
  • Free wifi / tea and coffee / fresh fruit for all employees
  • Subsidised massages for all employees
  • A friendly and social environment
  • A busy sports and social programme
  • Great local employee discounts at shops, restaurants, and more
  • Pension scheme
  • Free life assurance
  • Free Employee Product Plan

Don't delay, apply today - You might be just what we're looking for!

Please note that we have a thorough referencing process, which include criminal record checks.

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Role ID: K31-6 [Sales Agent, Call Centre & Sales Vacancies, immediate ]

Client Role: [ Sales Agent, Call Centre & Sales Vacancies, Sales ]

Category ID: 12 Call Centre Roles [ Customer Services, Sales, Inbound Sales and Outbound Sales ]