Assistant Night Manager

Location
Gatwick, West Sussex
Salary
Competitive salary plus bonus scheme
Posted
19 Sep 2017
Closes
17 Oct 2017
Contract Type
Permanent
Hours
Full Time

Have you had enough of working in boring environments and want to lead a team in delivering service excellence? We are looking for an experienced Assistant Night Manager to join the 245-bedroom BLOC Hotel Gatwick.

Reporting to the Night Manager, working 23:00-07:30, any 5 days out of 7 within a 40-hour week. The Assistant Night Manager acts as a Duty Manager, responsible for the nightly management of the hotel, its guests and staff.

Responsibilities include;

  • Overall responsibility for the hotel operation in the Night Manager’s absence, all legal requirements and hotel procedures are adhered to and implemented as and when required
  • Supervision of accurate and efficient Reception operations, supporting and training Team Members in handling guest request and enquiries
  • Demonstration of positive leadership characteristics to inspire Team Members to meet and exceed standards
  • Daily completion of night audit and preparation of financial reports for board of directors

To fulfil this role we are looking for;

Previous experience of working within a front office/nights environment supervising a team within a customer-focused industry, ready to deliver memorable customer service served by friendly people, positive attitude and excellent communication skills, excellent grooming standards.

Benefits include;

Competitive salary plus bonus scheme, incentives, friends & family rates group wide, discounted parking, discounts and special offers at many high street shops and restaurants.

If you want to share in an expanding hotel group’s future that’s looking very bright, with a chance to move onwards and upwards, apply today.

Please note, due to the high volume of applicants, only shortlisted candidates will be contacted.