IT Support Engineer - up to £26,000pa - Crawley

Crawley, West Sussex
Up to £26000.00 per annum
21 Nov 2017
29 Nov 2017
Contract Type
IT Support Engineer - up to £26,000pa - Crawley Digital Gurus are working in partnership with a large retail organisation based in Crawley in the recruitment of an IT Support Engineer to join the team. Duties: - 2nd line support to the team and ensuring that all calls are met and adhered to the strict SLAs in place. - You will be supporting users with hardware and software issues. - You will be taking IT related calls within a Service Desk environment, prioritising your work and fixing the problems by phone, remotely or via email. Previous experience working within an ITIL environment or to strict SLAs is a must to be considered for the position. For this role, - You need to have previous IT Support experience such as Helpdesk, Desktop, Field Service, Support, Installation, etc. - Working knowledge of Windows XP / 7 and 8, Active Directory and Exchange - Working knowledge of Desktop and Server hardware - Server OS knowledge including Windows 2008 and 2012 You must have excellent communication skills both verbal and written to be considered for the position. If this position is of interest to you, then please apply below. IT Support Engineer - up to £26,000pa - Crawley This job was originally posted as