Technical Customer Service Specialist

Location
Burgess Hill, West Sussex
Salary
£23000 - £27000 per annum + Weekly Pay and More!
Posted
28 Nov 2017
Closes
22 Dec 2017
Ref
AK3465
Contact
Daisy Fitzsimmons
Sector
Business
Function
Administration
Contract Type
Permanent
Hours
Full Time

My client in Burgess Hill is recruiting for a Technical Customer Service Advisor to work 37.5 hours a week, Monday to Friday between the hours of 7.30am-6pm. (These shifts will vary week to week, so you will need to be flexible.)

This company offers excellent support and you will be trained for up to 6 weeks before you start the position.

This is a fantastic opportunity to join a leading company, who have won awards for being a top employer in the UK.

Key duties:

  • Taking inbound queries via telephone and email in relation to a specific product
  • Offering support and advice or escalating where necessary
  • Processing orders
  • Extensive database management
  • Building strong working relationships

Experience Required:

  • Strong customer service background ideally in handling calls
  • A background in support for either a product or a service
  • Excellent communication skills and telephone manner
  • IT literate

There is free parking onsite, along with a subsidised restaurant and gym, and many other benefits.

Please apply today or call Daisy or Autumn at Pier - Brighton for more information.

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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