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Administrator

Employer
First Recruitment Services
Location
Uckfield, East Sussex
Salary
£18000 - £20000/annum
Closing date
23 Feb 2019

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Sector
Business
Contract Type
Permanent
Hours
Full Time
Our established, successful and award-winning client is seeking to recruit an Operations Assistant to join their teams based closed to Uckfield.
Hours of Work:
9am – 5.30pm, Monday to Thursday
9am – 5pm, Friday
Duties:
To provide underwriting, purchasing and customer service administrative support to sales team(s) and ensure excellent levels of customer service.
* Submit finance applications to funding partners
* Issue finance documentation directly to clients
* Liaise with supplying dealerships to obtain availability and confirm invoicing prices
* Scan and upload all completed finance documentation to in-house system
* Ensure in-house systems are kept updated throughout all administrative functions
* First updates provided to clients, colleagues/partners on delivery timescales
* Arranging deliveries and continual monitoring to ensure successful and timely delivery
* Accurate management of order to invoice process for all allocated accounts
* Submit complete invoice packs, including raising commission invoices to funding partners
* Communicate professionally with all staff, customers and funding partners, and deliver solutions when issues arise
* Highlight anything that may have a negative effect on the business and ensure that your line manager is aware of any issues
* Deal with ad hoc queries from customers and or the sales teams, and provide information as required
* Any other reasonable task as directed by the business managers and directors from time to time
Qualification & Skills Requirements
* Attention to detail is essential
* Excellent written and verbal communication skills and problem-solving abilities
* A sound Knowledge of Excel, Word and Outlook
* Demonstrate an intimate knowledge of customer needs, empathise with customers’ situations and be willing to go above and beyond the call of duty
* Basic understanding of underwriting functions
* Complaint Handling
Due to office location your own transport is essential.
Super opportunity to work for an award-winning company!
First Recruitment Services are acting as an employment agency for this vacancy

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