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Hospitality Team Member Apprenticeship

Employer
Sussex Skills Solutions
Location
Wadhurst, East Sussex
Salary
£126.00 per week
Closing date
23 Feb 2019

Job Details

Working closely with our Head Roaster and Production Controller, you will develop an understanding of speciality coffee including origin, roasting and brewing.

You will also acquire the necessary administration skills to process orders, update records, ensure quality control and maintain excellent customer service.

A keen interest in speciality coffee is essential.

Key Job Elements:

  • Researching and understanding the speciality coffee market
  • Roasting batches of coffee to pre-determined roast profiles
  • Assisting with development of roast profiles for new coffees
  • Maintaining quality (including organising regular coffee tastings)
  • Packaging coffee for dispatch
  • Administration (e.g. monitoring and replying to emails, printing off orders, marking as dispatched, monitoring and ordering supplies, taking telephone calls, helping organise events, updating social media, filing and making entries to accounting system) 
  • Cleaning and maintenance
  • Assisting with deliveries
  • Helping to run stalls at events and trade shows
  • Assisting with marketing activities including social media
  • Complete additional training as needed
  • Other Duties as assigned
  • Front of house duties 

Full training will be given.

Desired skills  

  • Basic understanding of speciality coffee
  • Good communication skills
  • Positive mental attitude
  • Good verbal and written ability
  • Creative approach
  • Excellent time management
  • Microsoft Office
  • Full, clean drivers licence and own car ideal but not essential   

Personal qualities  

  • Be polite, informative and have a professional attitude towards customers, co-workers and colleagues
  • Perform duties in a timely, logical and organised manner
  • Be adaptable to change
  • Accept training where needed
  • Safeguard company information and observe company policies  

Desired qualifications  

GCSE English & maths grade C/9 or better (or equivalent qualifications) desirable.

Future prospects  

Potential permanent full-time employment on successful completion of the apprenticeship.

Company

Bringing an innovative approach to the delivery of apprenticeships and employer-focused skills training in the South East, East Sussex College Group is a joint venture between Sussex Downs College and Sussex Coast College Hastings.

East Sussex College Group is an apprenticeship and skills training specialist serving the whole of Sussex.

Did you know?

East Sussex College Group is a working partnership between Sussex Coast College Hastings and Sussex Downs College, and since launching, has worked with a number of businesses in the South East to help them utilise funding streams and create their own internal training programmes.

Plus, by drawing on decades of experience and expertise from staff at both colleges, East Sussex College Group is able to successfully match the right apprentice in a role that is right for the business and the individual.

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If you would like to find out more about how East Sussex College Group can help you, please get in touch on 030 300 39777, info@sussexskillssolutions.co.uk or at: www.sussexskillssolutions.co.uk

 

 

 

 

Company info
Telephone
030 300 39871
Location
ECAT House
Cross Levels Way
Eastbourne
BN21 2UF
GB

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