Presteigne - IT Support Technician

Crawley, West Sussex
£16-20K DOE
03 Nov 2017
01 Dec 2017
Contract
Full Time

Company profile:

You will be working for a fantastic broadcasting hire company with a strong client base and quality leadership. Presteigne operates across different geographies, sectors and specialist areas of the broadcasting industry, providing audio, video and increasingly software-defined technology. We are renowned for reliability and service with a sense of confidence that independent ownership, management, and a quarter-century of experience can deliver. With two locations in the UK, Presteigne continues to invest in the latest technology ensuring they are the premier and largest dry hire company in the industry.

Purpose of Role:

The IT Support Technician will work alongside and report to the IT Support Manager assisting in day to-day support tasks as well as getting involved in projects.

Key responsibilities

 Day-to-day support for hardware and software

 Maintenance tasks on laptop, desktops and servers

 Testing and advising about new technology

 Becoming involved in new and ongoing projects to improve and develop the company systems

 Installation and setup of new hardware and software

 Fault finding

 Ensuring all new and current IT hardware/software records are recorded correctly and maintained

 Able to work under pressure to meet deadlines

 A willingness to work out of hours if and when required for new installations or projects

 Following IT Procedure in setup of new equipment and software

 Create documentation and user instructions

 Undertaking any other general IT Support issues as and when required

Person Specification:

This role is ideally suited to a recent graduate of IT related degree / other IT related Further Education studies or someone with a genuine passion for IT looking for a start in their career.

 A team player but also someone who uses their initiative when necessary and can work on their own

 High interest in IT and learning how systems/software/hardware work

 Self-motivated, with the ability to solve problems

 Good interpersonal skills and can work well with people at all levels

 Excellent communication skills

 Local to the Crawley area, preferably a car driver/owner due to the office location

 Good PC troubleshooting and technical skills including some knowledge of:-

o Windows 7 & 10

o Office 2016

o Windows Server 2008r2 & 2012r2

o Active Directory

o Microsoft Exchange 2010-2013

o Salesforce CRM

o Basic Network infrastructure with exposure to Cisco and Watchguard

o Comodo Managed Antivirus

o Ringcentral

To apply for the role, please send your CV and covering letter to careers@presteigne.tv. Due to the number of applications, you will only be contacted if you are short-listed for the next stage.

No agencies please.