Customer Service Advisor
Various Customer Service Roles - NO SALES!
Full Time - Redhill - £16,000 - £18,500 + Quarterly Bonus
My client is a leading finance company and one of the largest financial groups in the world. They require enthusiastic, confident, hard working individuals with the ability to manage their own workload.
What You Will Get:
* A minimum of 25 day's paid holiday, plus the option to buy or sell holiday.
* Company pension and life cover
* Discounts on a vast range of products
* Cycle to work scheme
* Progression opportunities
* Competitive Salary
The roles will involve:
* Receiving inbound and making outbound calls using an automated dialling system
* Ensuring compliance with appropriate legislation and regulatory bodies
* Adhere to the companies procedures and policies
* Administer and maintain customer agreements
* Liaising with external customers to resolve complex queries
* Negotiating with internal and external customers both verbally and in writing.
What You Will Need:
* Excellent customer service skills
* Clear and professional phone manner
* Exceptional organisational and time management skills
* Computer literate (mainly covering Word and Excel)
* Sound numeracy skills
* Flexible and Reliable
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.