Customer Care & Sales - Brighton

Company
Viki
Location
Brighton, East Sussex
Salary
£18.000 to £21.000
Posted
31 May 2018
Closes
28 Jun 2018
Function
Call Centre
Contract Type
Permanent
Hours
Full Time

Red Flag Recruitment are now looking for bright, enthusiast and hard-working people to work for one of our biggest clients here in Brighton.

Ideally, you will have a financial background, but not essential, as the right candidate will beneficiate of a three-weeks training starting on the Monday, 25th June 2018.

Our client is the UK’s number one insurance, working with amazing brands and companies all over the world.

For this role, you will be working in a large team of other skilled Customer Service /Sales Support professions and your responsibilities will include the following: 

  • enquires, order entry, provide product knowledge, solve issues, provide delivery dates to customers and more 
  • making warm outbound phone calls relating to promotions, campaigns, servicing key clients
  • Upselling and building a rapport with your existing customers, and potentially working with new customers
  • Liaise with the sales department and customer service departments regularly regarding stock and inventory 

Benefits we can offer:

  • £18.900 starting salary increase to £21.000 per annum
  • Bonus scheme of up to £4.500 per annum
  • 33 days annual leave 
  • Free Wi-Fi, hot drinks and fresh fruit
  • Pension scheme
  • Free life assurance
  • Comprehensive in-house training
  • Career progression opportunities
  • Employee discounts at local shops, gyms and restaurant

This department has set shifts patterns based on a 37.5-hour contract, consisting of shifts ranging in 11:00-8:00 pm during the week and saturdays 9:00-5:30 pm.

If you are interested in applying for this role and believe you have suitable experience, please contact Viki Fulilagi at Red Flag Recruitment