Tech Customer Service - 15:00-23:30 - Home Based Incl Sat & Sun

Location
West Sussex, Burgess Hill
Salary
Negotiable
Posted
13 Jun 2018
Closes
11 Jul 2018
Ref
DAISY5050
Contact
Daisy Fitzsimmons
Contract Type
Temporary
Hours
Full Time

My client in Burgess Hill is recruiting for a home based Technical Customer Service Advisor to work 37.5 hours a week. 15.00 to 23.30. This will include Saturday and Sunday every week, and 3 other days in the week - these 3 days will be flexible.

Training will take 6 weeks and be based within the company offices, Monday-Friday 9am-5pm. Once completed, you will be given all required hardware to be able to be based at home.

This is a fantastic opportunity to join a leading company, who have won awards for being a top employer in the UK.

Duties Will Include:

  • Taking inbound queries via telephone and email in relation to a specific product
  • Offering support and advice or escalating where necessary
  • Processing orders
  • Extensive database management
  • Building strong working relationships


Experience Required:

  • Strong customer service background ideally in handling calls
  • A background in support for either a product or a service
  • Excellent communication skills and telephone manner
  • IT literate


This is a long term temporary opportunity; please only apply if you can commit on an on-going basis.

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.