Maintenance Administrator

Crawley, West Sussex
Up to £10.66 per hour
29 Jun 2018
27 Jul 2018
Ellie Robins
Contract Type
Full Time

Maintenance Administrator
£10.66 per hour
Temporary - Start ASAP - September 2018

Experienced Administrator required for a busy local authority based in Crawley. The purpose of the role will be to support the Planned Maintenance department with all admin tasks including raising work orders, arranging appointments and dealing with tenant queries.

Duties will include:

  • To co-ordinate and maintain weekly / monthly measures in operational procedures and key performance indicators relating to Systems Thinking services provided by the organisation.
  • To maintain, co-ordinate and update data management systems employed by the organisation to provide an effective and responsive service
  • To provide, maintain and update accurate records relating to the ongoing stair lift contract including organising site inspections and service visits
  • To deal with and respond to customer requests via face to face, telephone, email and other forms of communication undertaking the initial investigation and discussing with the appropriate member of staff to resolve the issues raised and to provide adequate feedback and / or resolve enquiries at initial point of contact
  • To provide financial support in checking certificates and invoices which involves accounting for large sums on monies, preparing and assisting in queries, resolving issues raised to allow payments to be made
  • To co-ordinate and arrange meetings for members of the planned maintenance team as instructed and to include any external consultants to allow effective time management.
  • To be responsible for ensuring that statutory gas / electrical servicing and other records are kept up to date and to ensure all appropriate certificates and documents in relation to planned maintenance are properly logged on the council databases and filed or stored correctly
  • To provide accurate record of complaints in accordance with corporate policy, organising and co-ordination the correct response in taking action where appropriate
  • To escalate and resolve an enquiry when appropriate in accordance with agreed processes

The ideal candidate will have the following skills and experience:

  • Ideally a background working for a Local Authority or a Housing Association
  • Strong administrative skills
  • Excellent communication skills with the ability to deal with clients and customers at all levels
  • IT literate - Word, Excel, Inputting Data
  • Ability to prioritise in a busy and demanding environment
  • Excellent problem solving skills

This is a temporary Maintenance Administrator role based in Crawley to start ASAP. If you feel you have the right skills and experience and can start immediately please apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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