Customer Service Consultant
At Bupa Global, our people truly make a difference in the lives of our customers, our local communities and in the success of our company. Bupa Global employs more than 84,000 people worldwide, With a culture that rewards performance and promotes from within, Bupa Global offers challenging career opportunities across multiple locations and various lines of business.
This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, corporate and intermediaries.
You will be a Customer Service Champion, putting the customer at the centre of everything you do and putting forward ideas for the continual improvement of the customer experience.
Customer service roles work on a shift rotation. We are currently recruiting for the day and evening shift.
Day - 8 hour shift covering 7am-7pm
Evening - 8 hour shift covering 3pm-12am
This position includes one weekend in four.
*We are recruiting for Monday 15th October