Duty Manager

Location
West Sussex, Gatwick
Salary
Up to £25900 per annum + additional benefits
Posted
07 Jan 2019
Closes
04 Feb 2019
Ref
Req/509113
Contact
Beata MustafagaAndersen
Sector
Aviation
Function
Operations
Contract Type
Permanent
Hours
Full Time

Duty Manager
£25,900 per annum
Gatwick Airport

Our client based at Gatwick Airport is looking for a Duty Managers. The role is 4 on 2 off shift pattern.

KEY RESPONSIBILITIES

  • To uphold all Health and Safety, EHO, accident reporting, evacuation and GDPR systems being fully adhered to and records completed and up to date.
  • To be responsive to, and organise roster changes, communicating any changes to the relevant staff in a timely manner appropriately
  • To brief the Team Leaders of any changes to service, product, training, forecasts ahead of the
  • Shape Up and constantly throughout the shift
  • To be present on the floor, conducting 'figure of 8's' with the Team Leaders and to be aware of busy "pressure points", taking appropriate action
  • Proactively adhere to and uphold consistency in SOPs, service flows, processes and procedures

KEY ATTRIBUTES

  • Excellent customer service skills
  • Ability to work under pressure in a busy environment
  • Positive attitude and friendly
  • Clear communicator
  • Organisational skills
  • Presentation perfect


EXPERIENCE REQUIRED

  • Experience in delivering premium hospitality
  • Experience working to a shift pattern
  • Experience of working on a busy bar


As with any airport role you'll require an airside pass. For this you'll need to provide a five year checkable work history and have a clean criminal record.

Please send your CV to beata.mandersen@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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