Duty Manager

Duty Manager
£25,900 per annum
Gatwick Airport

Our client based at Gatwick Airport is looking for a Duty Managers. The role is 4 on 2 off shift pattern.

KEY RESPONSIBILITIES

• To uphold all Health and Safety, EHO, accident reporting, evacuation and GDPR systems being fully adhered to and records completed and up to date.
• To be responsive to, and organise roster changes, communicating any changes to the relevant staff in a timely manner appropriately
• To brief the Team Leaders of any changes to service, product, training, forecasts ahead of the
• Shape Up and constantly throughout the shift
• To be present on the floor, conducting 'figure of 8's' with the Team Leaders and to be aware of busy "pressure points", taking appropriate action
• Proactively adhere to and uphold consistency in SOPs, service flows, processes and procedures

KEY ATTRIBUTES

• Excellent customer service skills
• Ability to work under pressure in a busy environment
• Positive attitude and friendly
• Clear communicator
• Organisational skills
• Presentation perfect

EXPERIENCE REQUIRED

• Experience in delivering premium hospitality
• Experience working to a shift pattern
• Experience of working on a busy bar

As with any airport role you'll require an airside pass. For this you'll need to provide a five year checkable work history and have a clean criminal record.

Please send your CV to beata.mandersen@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.