With the crossover of Telecoms IP Technology and IT the requirement for support staff with an IT background has never been greater.

The successful applicant will become part of our team dealing with the programming of various telephone systems from major brands such as Panasonic, Polycom, Yealink and more.

We are looking to provide specialist training to the right individual. You will also be required to assist with :

• connection and provisioning of landlines, broadbands, number porting, relevant fault finding on day to day issues, general administrative duties and provide IT support to smaller businesses

Desired skills

• Basic IT background/qualification
• Ability to organise themselves
• Must have excellent knowledge of Outlook, Excel etc  

Personal qualities  

• Excellent communication skills
• Mature attitude 

Desire to learn  

Desired qualifications  

GCSE A-C  desirable (or equivalent)

Future prospects  

After successful completion of the apprenticeship a full time position could be possible

Things to consider  

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates.