Job Title: Sales Administrator

Salary: £18,000

Location: Burgess Hill

Duration: Permanent

Hours: 8.30 - 5.30 Monday - Friday

Benefits: 20 days annual leave (increasing to 23 after qualifying period) plus bank holidays, Pension scheme, cycle to work scheme, employee referral bonus scheme, award winning Company

After a fantastic year in 2018 our client, a specialist in vehicle livery, are currently seeking a Sales Administrator to join their friendly team in Burgess Hill. In this role you will support the sales operation providing the administrative support for sales and pre-production. The Sales Administrator will work closely with internal departments, ensuring that all incoming sales enquires are responded to accurately and in a timely manner.

Main responsibilities:

• Handle and record all incoming telephone sales enquiries, qualifying and dealing with as required.
• First point of contact for customer related enquiries.
• Provide a high level of service to all clients and prospects.
• Filing, archiving and data entry.
• Maintain and update customer records with account activity.
• Scanning and saving data to software.
• Inputting client / order payments into Worldpay.
• Courier despatch processing and management of delivery queries.
• Ensuring all data is recorded accurately by Sales department.
• Document generation and distribution to clients via email / mail.
• Deal with all online shop / ecommerce platform orders and process one-off enquiries through to order.
• Manage ecommerce customer service enquiries as and when required.
• Process orders for crash parts.
• Provide cover for scheduler when required.
• Follow sales process as defined in our Quality Management System (QMS) identifying and reporting improvements

The Person:

• Flexible, self-motivated and punctual
• A good level of computer skills including MS Excel and Word
• Good communicator with excellent telephone skills
• Able to act on own initiative / forward thinking / problem solving
• Demonstrate a personality suited to a customer facing position
• Adaptable and able to multi task and show a willingness to learn new skills
• Able to work as part of a team or individually
• Ability to prioritise and work to deadlines

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.