Our client is recruiting for an experienced Development Executive to join a busy insurance broking team.

You will be dealing with Household and Commercial Lines Insurances.

This is an excellent opportunity for the right candidate looking to develop their career in the insurance sector. It is an exciting time to join our well established, expanding business.

Duties will involve

Customer Contact

• Ensure all customer contact meets with the agreed Call Centre customer contact mandate
• Maintain a good knowledge of company products, insurance providers and relevant regulatory compliance
• Meet required volumes and standards of calls
• Achieve or exceed agreed volume of leads/appointments/quotations generated from marketing data lists and/or sales pipeline
• Meet required volumes and standards for returning phone calls
• Maintain best standards with all clients
• Assess and direct enquiries to relevant teams/individuals in the best interests if the customer

Business Development

• Identify and pursue cross-selling, up-selling and similar opportunities
• Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume
• Run a prompt and efficient diary system, making sure all databases are maintained and kept up to date
• Communicate new and innovative ideas
• Assist in training new staff as required by the business.

What skills are needed?

* Previous call centre experience desirable but not essential

* Confident telephone manner

* Excellent organisational skills

* Insurance experience

ALL CANDIDATES MUST HAVE EXPERIENCE IN NEW BUSINESS/SALES WITHIN GENERAL INSURANCE WITH A BROKER