Resource Planner

London (City of), London (Greater)
27 Feb 2019
27 Mar 2019
Samantha Henry
Contract Type
Full Time

Resource Planner - London Bridge - £35,000

Our client, who are one of the largest professional services firms in the world are looking for a Resource Planner to join them.

The ideal candidate will have proven experience within a Business Development/Project Coordinator role or if you have a CIPD and maybe want to go in a different direction to HR this could be a fantastic opportunity for you.

This is a pivotal role where you will need to use your knowledge of clients and their capability requirements combined with an understanding of skills and career aspirations of individuals to make resourcing decisions.

You will be managing the bench/capacity to identify creative opportunities to optimise productivity and profitability for the Advisory Service Line and be the first point of contact for resourcing conflicts and issues, escalating to the Resource.

Your key responsibilities

* Drive and manage resourcing performance
* Analyses and takes actions on Advisory resourcing performance to Resource Deployment Manager
* Drives Retain versus Actual variance interventions as identified from Centre of Excellence (CoE) analytics
* Weekly review of prior week performance using CoE analytics
* Share SSL business performance and discuss trends, interventions and actions to improve results with your SL Resource Deployment Manager to inform Strategic Resource Lead and SL Leadership
* Track productivity targets with Advisory teams to drive performance
* Champion Retain accuracy and delegation to offshore team
* Oversight of non-chargeable activity e.g. holiday approval
* Action non-chargeable and authorised projects insights and highlighting areas of concern to SSL Leadership

Manage demand and supply

* Ensure optimal demand and supply management for resource deployment within a SSL
* Dealing with clashes
* Manage shortages and complexities from demand requests
* Source wider resourcing solutions to address fungible shortages and capacity
* Manage day to day resourcing escalations and issues
* Challenge the commercial drivers of the resourcing decisions
* Understand the bench/capacity and align appropriate actions
* Influencing near and offshoring resource solutions to engagement teams
* Implement supply initiatives
* Regular review of resource allocation
* Ensuring client teams are backfilled when faced with a leaver or move
* Regular stakeholder engagement
* Understand skills landscape and escalate skill shortages/excess to Resource Deployment Manager
* Inform Resource Deployment Manager of hot spots impacting short-term over or under supply of resources and execute actions to address within your area
* Understanding SSL pipeline and reflecting probability
* Work with Resource Deployment Manager/Lead on key accounts to understand future resourcing

Deliver Experience Management

* Understand client handler skills and career aspirations
* Maintain skills database
* Applying a D&I lens on all resourcing decisions
* Understanding Counsellor Connect feedback to drive the right experiences for client facing team
* Ensuring underperformers are given access to appropriate experiences
* Ensuring new joiners are allocated onto chargeable work
* Manage the rotation of resourcing e.g. SL rotation schemes
* Provide a Resource Management induction to all technical new joiners
* Create an Exceptional Team
* Participate in Resource Management team meetings, performance development requirements and training to develop the function
* Participate in UK&I Resourcing team projects
* Buddy for new joiners

Skills and attributes for success

* Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resourcing solutions
* Ability to demonstrate business insight to make effective resourcing decisions e.g. right capabilities, skills mix, logistics to optimise performance of productivity and profitability
* Ability to think quickly and work under pressure to meet competing demands
* Confident and resilient to deal with challenges
* Exercises good judgement, knows when to flag issues and when to deal with independently

If you have the above skills and you are hungry for success please APPLY through the link

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