Apprentice Aftersales Advisor

Slinfold, West Sussex
£3.70 per hour
24 Mar 2019
28 Mar 2019
Contract Type

Apprentice Aftersales Advisor-Toyota Horsham

The Motorline Group represents 11 Vehicle brands including Toyota, Nissan, Volkswagen, Renault, Peugeot, Hyundai, Skoda, Lexus, Maserati, Audi and Dacia in over 50 Dealerships and also 4 Volkswagen group Trade parts centres across the UK employing over 1,400 employees.

Salary: Apprentice minimum wage
Pension: Motorline offer a company pension scheme
Colleague £500** Referral Reward: We value our employees and their recommendations; and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)
Progression Opportunities: With over 57 Dealerships across 21 locations, Motorline offer excellent progression opportunities to further your career.
Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)

You will be enrolled on an Apprenticeship program to become a qualified Aftersales Advisor

Whilst undergoing the Apprenticeship, you will become an active member of our Parts and Service Departments, working towards these objectives and criteria:

Key Objectives:

To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements and maximise sales volumes and margins

Key success criteria:

  • Parts and Accessory sales
  • Parts stockholding kept to a minimum
  • Stock availability / stock value
  • Customer satisfaction
  • Team working and communication with other departments
  • Understanding the customer needs through the Service Department
  • Competency with dealer IT systems in the Aftersales environment
  • Gain knowledge of all products and services offered through Parts & Service Departments

Applicant's requirements:

  • Interest in vehicles and customer service
  • Commute no further than 30 minutes from Horsham
  • Able to demonstrate in interview a high delivery of customer service and efficiency

Working Times:

  • Monday to Friday plus Saturdays on rota if over the age of 18