Business Administration Apprentice

Hastings, East Sussex
£7,503.60 per year
05 Apr 2019
03 May 2019
MY Trust
Contract Type
Full Time

Located within the MY Trust East Sussex Youth Employability Service, the Apprentice has a key role in the team supporting the Youth Support Advisers with the work of helping young people to enter, or stay in, education, employment and/or training. The role also supports our work in finding out what young people are up to across the county.

Impact and service delivery:

  • Contribute to the creation of vibrant MYT hubs which are accessible to young people, partners and other stakeholders
  • Ensure accurate client record keeping using our client databases
  • Maintain an up to date library of local labour market information, opportunities and resources to aid young people's progression
  • Always show professionalism and a positive attitude when engaging with young people and partners
  • Comply with policies that support equality of opportunity and actively aim to work in an anti-discriminatory way
  • Maintain the pety cash, informing the YES Team Leader when petty cash is required
  • Co-ordinate the day to day appointments of Advisers
  • Monitor office stationery and order through the agreed mechanism for across the county, speicifically the Hastings and Eastbourne Hubs
  • Take minutes at team meetings and circulate out to the team
  • Carry out telephone, email and social media tracking
  • Meet targets for contracted and commissioned work as identified through your manager
  • Engage with young people to join specific programs through the 'tracking' process
  • Show a willingness to work flexible hours (some projects will involve evening/weekend working)
  • Undertake and complete an apprenticeship qualification at the relevant level and in the most appropirate framework, currently provided by East Sussex College Group (ESCG)
  • Undertake any other duties as may from time to time be required

Effective Teamwork

  • Prepare for and contribut to Line Management Review with Team Leaders
  • Participate in mandatory training required by the MY Trust and any assessments required by ESCG


  • The postholder is expected to work within MYT's policies and procedures, to help shape and develop them and in doing so to champion safeguarding, diversity and safe working practice

Other Duties

  • As an employee, there is an expectation that the postholder from time to time may get involved in all aspects of the organisation and its work
  • the postholder will be flexible to work occasional evenings and weekends and across East Sussex as required

Requirements and prospects Desired skills

  • Ability to follow straightforward oral and written instructions
  • Ability to build rapport and foster good working relationships with colleagues, clients and external stakeholders where necessary
  • Demonstrable ability to understand the needs of customers/stakeholders and adapt the service accordingly
  • Ability to exchange straightforward information, orally and in writing
  • Can demonstrate some understanding of the organisation's aims and objectives and how their role supports these
  • Ability to identify any potential gaps in your knowledge and take ownership for your own development plan
  • Ability to follow simple instructions and make straightforward decisions to ensure work is completed
  • Ability to plan and prioritise own workload
  • Ability to identify and solve potential problems within your own area of responsibility
  • Previous experience of having limited responsibility for organisationsl resources such as limited handling of processing of information or the careful use of low value office equipment
  • Limited experience of handling financial resources, such as processing invoices or handling small amounts of cash
  • Respect for the diversity of MYT staff, volunteers, partners and young peoplle
  • An enthusiasm to support all young people aged 15-19
  • An interest in administrative tasks with some demonstrable experience

Personal qualities

  • Excellent attention to detail
  • Customer focused approach
  • Commitment to continuous learning
  • Commitment to work evenings and weekends as required
  • Good level of written and IT skills (including MS Office)

Desired qualifications

Literate and numerate to Level 2 (or be willing to work towards)

Future prospects

This role will enable the apprentice to develop skills which could lead them to a future role within the organisation or in the wider business community.

Things to consider

Ability to travel to our offices in Hastings and Eastbourne.

For more information on the ANMW, please visit:

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