Receptionist

Location
Crawley
Salary
£17,652 - £19020 per annum
Posted
20 Apr 2019
Closes
20 Apr 2019
Ref
150-AD3580-CEN
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
NHS AfC: Band 2

Sussex Community NHS Foundation Trust (SCFT) is the largest community health and care provider in Sussex. Our expert teams deliver a wide range of medical, nursing and therapeutic care to over 9,000 people a day, serving a total population of 1.3 million.

We pride ourselves in providing excellent care at the heart of the community. In July 2018, the Care Quality Commission (CQC) gave us an improved 'Good' rating, with 'Outstanding' features. 96% of our patients said they would recommend our services to their friends and family, and we attribute this to the hard work and dedication of each and every one of our teams.

We offer our staff a multitude of benefits; flexible working, free health and wellbeing checks, three tax efficient workplace nurseries rated 'Good' and 'Outstanding' by Ofsted, and a wide range of exciting learning and development opportunities including external courses, conferences, and a Graduate Studentship Scheme.

The Trust is signed up to the disability confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

An opportunity has arisen for an experienced front of house receptionist to join the established Urgent Treatment Centre Reception/admin Team in Crawley Hospital. The service provides urgent and unscheduled care 24 hours a day/ 7 days a week with a fully integrated ambulatory primary care service for the Crawley population and surrounding communities between the hours 08.00-20.00 7 days a week. There are also a number of other services collocated in the unit including the out of hours service and allied GP services.

The current vacancy is for 37.5 hours per week. The candidate will be required to work flexibly around the units opening hours and the requirements of the service which involves shift working over a 7 day period, including late shift finishes (11.30pm).

You will be required to answer phones, greet patients and others, make appointments, arrange referrals, assist with computerised medical records, and other duties. You will be part of a multidisciplinary team working to promote patient centered care. You will need to demonstrate good communication skills, be enthusiastic and energetic and have proven interpersonal skills. Excellent IT skills and previous front of house/reception is essential.

This post may close earlier than the published closing date if sufficient applications are received.

Correspondence relating to this vacancy will be conducted electronically. Please ensure that you check your e:mails on a regular basis. References will be requested electronically also; please ensure you provide correct contact details for referees.

Working towards equality.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download
  • reception jd
  • RECEPTION PS
  • Staff Benefits Brochure

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