Customer Service Apprenticeship

Location
Uckfield, East Sussex
Salary
£166.25 per week
Posted
29 Apr 2019
Closes
20 May 2019
Contract Type
Apprenticeship
Hours
Full Time

Your duties will include:

  • Responding to enquiries by phone and e-mail
  • Arranging appointments
  • Assisting with the brides’ consultations
  • Gathering information to add to database
  • Updating our social media profiles
  • Responding to enquiries that are received by social media and website 

Desired skills  

  • Good IT skills
  • Manual dexterity  

Personal qualities  

  • Ability to write both English and numbers very clearly
  • Positive attitude
  • Ability to use your own initiative and ask questions
  • Confident on the telephone
  • Keen to work and be part of the team
  • Demonstrate a willingness to deliver excellent customer service
  • Interested in the products
  • Be very accurate when taking down details of customer
  • Excellent attention to detail in every aspect of work
  • Keen to develop skills in social media and website
  • Well organised and tidy in your way of working  

Desired qualifications  

GCSE (or equivalent) English and maths grade C/4 or above.

Future prospects  

Once the apprenticeship has been completed it is hoped that there will be a permanent position available.

Things to consider  

For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates

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