Customer Service Administrator

Are you a strong Administrator with experience in the waste or haulage industry?
Do you want to work for a family run company that offer an excellent working environment within a fun and friendly team?

If so we have the following offer:

• Looking to expand their team, this company are looking for a strong Administrator that can support with the following:
• Dealing promptly and efficiently with telephone and visitor enquiries.
• Passing relevant enquiries and information onto the Sales team, then liaising with them to action jobs when they become live.
• Receiving orders from new and existing customers for various container hire services and waste collections.
• Inputting these orders onto their I.T. system (SAP). Effectively coordinating the relevant drivers/vehicle types and subsequently shipping of the roll on roll off and articulated vehicles.

In this customer facing role you will require excellent people skills, you will need to be able to work on your own initiative.

The ideal candidate will have the following skills or experience:

• You will need an eye for detail as you will be required to assess various grades of metal to determine rebate values.
• Must be able to build effective relations and manage customer relationships
• Able to work as part of a team or individually under pressure using own initiative
• Health & Safety awareness is essential
• Ideally you will have similar experience in a relevant office environment i.e. Waste, Recycling or Haulage, and a practical outlook is essential.

Working hours 7am - 5pm Monday - Friday, this position does require some flexibility around hours which also requires some Saturday morning working, However in return this company will usually pay for your lunch.

Based on the outskirts of Lewes you will need to be able to drive to access this location

If this Admin role is of interest and you would like to know more, please apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.