Liaison Officer

London (City of), London (Greater)
10 May 2019
07 Jun 2019
Jade Maker
Contract Type
Full Time

Search are looking for a Resident Liaison Officer (RLO) to start on a project in North London from June 2019 for one of the industries leading contractors.

Through communication between the site team and local residents, the resident liaison officer is to liaise verbally, in writing and/or newsletters in order to minimise disruption to residents, gain access to units and help ensure the smooth progression of the works.

Duties include:

- Maintaining resident liaison diary daily - recording appointments and any incidents
- Obtain and in depth understanding of the works, programme and scope of the works
- Provide site reports and updates for the client and site management team
- Regular checks on local residents both during, and at the end of, the day
- Attend site meetings as well as housing officer, estate development and joint management meetings. You will also be required to be available for resident & client meetings as and when required
- Prepare and distribute all communications to residents
- Carry out pre-visits to each neighbouring resident to explain the works and assist them in understanding the process as well as being responsible for the letter process for the neighbouring properties explaining the works
- Establish a residents charter and maintain files as well as keeping a log of complaints and any queries that come in
- Compile, devise & implement procedures and admin duties to compliment your role
- Ensure all claims, compensation and complaints are dealt with within a time scale and with care


- CSCS Card
- Full UK Driving License
- Asbestos Awareness (this can be done in 1 hour online if you don't have it)

Start date: 10th June 2019
Duration: Up to March 2020
Job type: Fixed Term Contract
Rate: £13 - £14/h (dependent on experience)

If you are interested in the role and have the relevant skills and experience, please contact Jade Maker in the Brighton office on 01273 855 021 to discuss in more detail. Alternatively, please send an up to date copy of your CV to

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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