Customer Service Agent

Location: Crawley

Start date: 3rd June 2019

Salary: £17,000 + benefit package

Hours: 37.5hours per week across a shift pattern between 8am-8pm and 2 Saturdays per month 9am-5pm

My client is looking for bright and enthusiastic Customer Service Agents to join their busy and successful organisation based in Crawley.

Responsibilities:

* Deal with incoming telephone queries from customers

* Update the CRM system accurately

* Informing customer of the products available

* Process new sales effectively

* Liaise with customer via telephone, email and correspondence

* Work to quality standards and KPI’s

* Assist the team in reaching company objectives

* Offer outstanding customer service

The right candidate will have the following skills and attributes:

* Proven customer service skills ideally within a call centre environment

* Confident communicator

* Good numerical skills

* Strong work ethic

This is a great opportunity to join a highly reputable and friendly organisation that offer great training and career progression. For more information please call Sarah Nicholas on (phone number removed) or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service