Afternoon Tea Waiter/ess, Egham

Location
Egham, Surrey
Salary
£18,000 Part time considered
Posted
15 May 2019
Closes
29 May 2019
Ref
GF
Contract Type
Permanent
Hours
Full Time

Afternoon Tea Waiter/ess

The Place

Great Fosters Hotel, AA Hotel of the Year 2018 and the most recent addition to Alexander Hotels a private group of luxury hotels of distinction just outside London.

A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

4 Red Stars, 43 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award Winning Tudor Room with 1 Michelin Star and 4 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

The Role

Working in our luxurious Lounges you will have responsibility for the service of food, beverages and afternoon tea, to residents and local visitors. Service for guests covers morning coffee, lunch and our very popular full Afternoon Tea 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.

Main Duties Include;

  • Ensuring the lounges and during the summer the terraces are prepared for service and always presented to our 4 Red Star standard
  • Meeting and greeting guests and offering service to those passing through the lounges
  • Taking guest orders
  • Serving food, afternoon tea and beverages including alcoholic beverages
  • Completing satisfaction checks and action all feedback
  • Resolving any service issues
  • Presenting bills to guests and taking payment
  • Ensuring the Lounges/ Terraces are reset at the end of the shift ready for the next service
  • Ensuring work area is clean and tidy before closing

Requirements;

  • Smart appearance and the passion and confidence to be a host to our guests arriving for coffee, light lunch or afternoon tea
  • Excellent communication skills with a passion for guest service
  • Normal days of work will be Wednesday to Sunday so weekend working is required. 10.30am to 6pm
  • Must have your own transport due to rural location

The Benefits

£18,000 / £8.65 per hour

 

  • Guaranteed 40 hrs per week
  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

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