Description

IT FIELD TECHNICIAN (Hastings)

£20,489 - £22,557 p.a. (Full time/full year). Immediate start.

We are looking for an IT Field Technician to join a recently merged FE College in Hastings. This is a great opportunity for an IT Technician to gain experience in a host of unique technologies in a vibrant, fast-paced team.

You will be part of a team of 2 IT Field Technicians reporting to a team leader. Student and staff service is a key focus as part of this position, with a strong focus on customer service, you will work on resolving incidents and service requests within service level agreements.

We are seeking candidates with the following skills and attributes:

Excellent knowledge and experience of a Microsoft desktop operating systems and applications (Office suite), software installation and deployment using Microsoft SSCM, installation of PCs and laptops. Excellent knowledge of Interactive whiteboards, projectors and audiovisual technologies. Experience with an ITSM ticket management system to manage all incidents and requests. Excellent inter-personal, customer service and communication skills, ideally in a similar internal support environment, with an approachable attitude. Effective problem solving and prioritisation skills with a keen attention to detail.

This post is subject to a DBS check.



Closing date: 29 th May 2019, Wednesday



To apply for this role, please register or log in and complete the online form via the 'Apply' link below. Alternatively you can request an application form via email to

East Sussex College Group is committed to safeguarding and promoting the welfare of children. We welcome applicants from ethnic minorities as they are under-represented in this institution.