Call Centre Manager - Night Shift

Location
East Sussex, Brighton
Salary
£40000 - £45000 per annum
Posted
22 May 2019
Closes
06 Jun 2019
Ref
ECR4561
Contact
Katie Gibson
Function
Call Centre
Contract Type
Contract
Hours
Full Time

Are you an experienced and inspirational Customer Service Manager with a passion for customer services?

Do you want to work for a leading international brand promoting a large catalogue of products and services?

As the Customer Service Manager you will be focusing on coaching and managing performance through delivering SLA's and meeting KPI's. You will drive forward a culture of customer focus and continuous improvement.

Offering a salary of £40,000 - £45,000 per annum this is a 12 month fixed term contract to start ASAP. Based in the heart of Brighton and close to several transport links this company offer a competitive benefits package and an excellent working environment.

This role will be covering their evening shifts which covers the hours of 3pm - 12am split across two 8 hour shifts (3pm - 11pm & 4pm - 12am) You will also be required to cover 1 weekend in4.

The ideal candidate will have previous Customer Service Management experience ideally covering night shifts.

You will have a proven track record of achieving and exceeding targets and evidence of building talented and high performing teams.

If this role is of interest please call Ellie for more information on 01273 874154 or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.