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Call Centre Manager - Night Shift

Employer
Pier Recruitment
Location
East Sussex, Brighton
Salary
£40000 - £45000 per annum
Closing date
6 Jun 2019

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Sector
Healthcare, Management
Function
Call Centre
Contract Type
Contract
Hours
Full Time

Job Details

Are you an experienced and inspirational Customer Service Manager with a passion for customer services?

Do you want to work for a leading international brand promoting a large catalogue of products and services?

As the Customer Service Manager you will be focusing on coaching and managing performance through delivering SLA's and meeting KPI's. You will drive forward a culture of customer focus and continuous improvement.

Offering a salary of £40,000 - £45,000 per annum this is a 12 month fixed term contract to start ASAP. Based in the heart of Brighton and close to several transport links this company offer a competitive benefits package and an excellent working environment.

This role will be covering their evening shifts which covers the hours of 3pm - 12am split across two 8 hour shifts (3pm - 11pm & 4pm - 12am) You will also be required to cover 1 weekend in4.

The ideal candidate will have previous Customer Service Management experience ideally covering night shifts.

You will have a proven track record of achieving and exceeding targets and evidence of building talented and high performing teams.

If this role is of interest please call Ellie for more information on 01273 874154 or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

Company

Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back in to the industry – something which has sadly been neglected in recent years!

We are interested in your career, what you really want to do and how you want to progress. We understand that people need change, they need to grow and develop, and sometimes they need to move in to a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – we will find it for you!

Pier Rec

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Company info
Website
Telephone
01273 874154
Location
Intergen House
65-67 Western Road
Hove
East Sussex
BN3 2JQ
GB

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