Sales Order Administrator

Lancing

Monday to Friday, 9-5.30

£19000 - £20000

Hunters’ client is an award-winning, dynamic, creative and innovative distribution company enjoying exceptional growth.This Sales Order Administrator role is available due to internal promotion.The successful Sales Order Administrator

will be a confident IT user, especially with regard to Excel and Intermediate-Advanced level.

• Duties include order processing, invoicing, queries, and general administration duties including but not limited to inputting, filing and archiving.
• Helping with the Company’s credit control, including contacting customers and managing the team to keep outstanding balances at a minimum level. In addition to providing monthly updates on action taken regarding outstanding balances to the Customer Services Manager
• Have a detailed knowledge of the Company’s products, customers, procedures and processes to enable problems to be dealt with as they arise, often dealing with issues under extreme time pressure.
• Liaising with sales team to keep them informed of any changes to customer accounts and to ensure that customer issues/queries are dealt with in a timely fashion.
• Ensure that all departmental processes are adhered to, including maintenance of relevant forms and procedures and generation of new procedures as and when required.

· Professional

· Motivated

· Proven customer service skills

· Have the ability to work well with customers and peers

· High level of personal integrity

· Excellent interpersonal & communication skills

· Ability to demonstrate continuous improvement

· Excellent Attention to detail and accuracy

· Conscientious

· Flexible to suit the company’s requirements

· 2 year’s Minimum Customer Service Management (Essential)

· PC Literate, Microsoft Word, Excel and Outlook (Essential)

· Numerate & Literate (Essential)

· Credit Control (Advantage)