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Team Leader - Crawley

Employer
The Body Shop
Location
Crawley, West Sussex
Salary
Competitive
Closing date
15 Jul 2019

View more

Sector
Hair & Beauty
Contract Type
Permanent
Hours
Part Time

Job Details

Team Leader

Overview

You must have huge amounts of enthusiasm for our brand and believe in the way we do business. We’re looking for people whose retail expertise is second to none, to share responsibility with the Management Team to drive the store and team to deliver retail excellence and strong sales results.

Customer Experience

As a Team Leader, you will coach the team to achieve exceptional customer service standards in partnership with the Store Manager and other members of the management team. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.

Our Team Leader's are encouraged to lead and drive a customer focused store experience on a day-to-day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.

Skill Set

It is desirable for our  Team Leader's to be able to learn and use the internal Key Performance Indicators (KPIs) and to be able to analyse performance to help manage the commercial side of the store. In the ever-changing world or retail, we need people who are able to monitor and manage change, through effective coaching skills. You must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and management.

Teamwork & People Management

Our people are at the heart of everything we do. Our Team Leader's should be team players, able to assist the Store Management, being quick to react to any arising problems. We’re are looking for flexible and responsible role models who are capable of coaching and retaining people who reflect the brand.

Benefits

In return we’ll give you the opportunity to learn and grow whilst giving you responsibility to input into the overall store performance with a bonus of up to 25%* to reflect this. You will receive a £100 wellbeing allowance, five free products replenished yearly and a 50% store discount, as well as other flexible benefits. Above all – we believe we are a great place to work!

Come join the new beauty movement...

Company

About Us

The Body Shop was founded in 1976 by Dame Anita Roddick in Brighton, England. It all started as a small shop providing quality skincare products in refilled bottles and with the belief that business could be a force for good and the world - our source of beauty.

The Body Shop

Since then The Body Shop has become a global retail business serving over 30 million customers worldwide, employs 22,000 people and operates over 3,000 stores in more than 60 countries. We have exported innovative products, campaigns that matter and an ethical approach to business all over the globe.

We couldn’t have done any of this without our inspirational people and their commercial instincts.

To find out more, click below:

IF YOU SHARE OUR PASSION FOR DOING BUSINESS DIFFERENTLY, THE BODY SHOP IS THE PLACE FOR YOU TO GROW YOUR CAREER – AND HELP US GROW TOO.

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Company info
Telephone
02083882000
Location
Knollys House
17 Addiscombe Road
Crawely
West Sussex
CR0 6FN
GB

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