Skip to main content

This job has expired

Sales and Customer Service

Employer
Red Flag Recruitment
Location
Brighton, East Sussex
Salary
£19,000 - £25,000
Closing date
19 Jul 2019

View more

Sector
Business
Function
Sales
Contract Type
Permanent
Hours
Full Time

Job Details

Overview

Provides quality service and information regarding various available products to customers.

£19,000 - £25,000 per annum

Monday – Friday working hours

Brighton and Hove, East Sussex

Responsibilities

  • Making telephone calls
  • Provide call completion and/or alternate solutions for the caller
  • Deal with all customer calls, despite the degree of difficulty, in a courteous and business-like fashion
  • Provide excellent quality customer service and do everything possible to resolve matter to caller satisfaction, within client guidelines
  • Adhere to company attendance and punctuality requirements
  • Maintain concentration and focus in order to meet performance goals
  • React positively to an ongoing, changing environment
  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
  • Maintain good working relationship with co-workers
  • Perform additional duties as required by management
  •  

Experience:

Computer Experience: Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

Skills & Abilities:

  • Good knowledge of business English, spelling, and punctuation. Must be able to communicate clearly and effectively, both orally and in writing
  • Excellent customer service experience
  • Ability to define problems collects data, establish facts, and draw valid conclusions in a fast-paced environment, based on limited information
  • Must be able to maintain a high level of confidentiality in dealing with customer information
  • Must be able to provide quality customer service and able to work with difficult or abusive customers, on occasion, while still maintaining a strict level of professionalism
  • Ability to establish and maintain effective working relationships with supervising personnel and co-workers
  • Ability to remain alert and ready to accept calls, even during periods of low call-volume
  • Ability to project and convey a positive, concerned, and professional image to customers
  • Ability to be adaptable and quickly adjust to change
  • Must be able to conduct data search efficiently and effectively while working within specific time constraints
  • Ability to maintain a well-organised work area
  • Must be able to maintain specific level of punctuality and be flexible to work at any time within centre hours
  • Concentrate and focus for extended periods of time
  • Cope with high-stress and changing environment
  • Adhere to policies and procedures
  • Adhere to work schedule and punctuality requirements

Company

RED FLAG RECRUITMENT LTD. THE AGENCY YOU CALL WHEN YOU NEED TO MAKE AN IMPACT

FOR OUR CLIENTS

We want to be the best at helping employers achieve success through people.

At Red Flag Recruitment LTD. our company mission is simple: we help businesses hire great employees, allowing them to stay focused on their core business. Keeping staff talent motivated and driven to excellence requires a well-crafted recruitment strategy. This includes sourcing and management of a workforce that is goal-focused and scalable when needed. Red Flag Recruitment LTD. has the work-ready employees your company needs to thrive; whether you’re a small, medium or large business, a start-up, a PLC, or a government department. Get in touch and tell us how we can help. We can have the staff you need at your door in the timeframe you request.

FOR OUR JOBSEEKERS

We're experts at every stage of the candidate lifecycle.

At Red Flag Recruitment LTD. we are not only partners to our clients, but also our candidates. Our unique and specific recruitment support offering makes us experts in helping jobseekers secure work whether it be temporary or permanent employment. We assist candidates with each phase of their career. We understand that recruitment isn’t only about securing your next job, it’s about developing your career potential. We help jobseekers manage their professional lives and provide coaching, evaluations and ongoing support throughout.

Company info
Telephone
01273 666890
Location
Tower Point
44 North Road
Brighton
East Sussex
BN11YR
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert