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Call Centre Manager

Employer
Viki
Location
Brighton, East Sussex
Salary
£35.000
Closing date
24 Jul 2019

View more

Sector
Finance, Insurance
Function
Management
Contract Type
Permanent
Hours
Full Time

Red Flag Recruitment are seeking a Call Centre Manager to work in Brighton for an immediate start.

Experience within the same role is essential.

Main duties:

  • Managing a team of 50 people +
  • Making sure the team are reaching their targets
  • Providing and organising training
  • Assisting with handling calls when needed
  • Managing employee time and process payroll

Minimum qualifications:

  • Proven ability to train, coach and motivate for performance and drive customer satisfaction
  • Strong time management and organisational skills
  • Able to prioritise important tasks
  • Excellent verbal, written and communication skills

Monday to Friday

£30k-£35k

If you think you are the right person for this position, please send over a copy of your CV to Viki at Red Flag Recruitment.

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