Call Center Quality Auditor
- Employer
- Red Flag Recruitment
- Location
- Brighton, East Sussex
- Salary
- £17,000/annum
- Closing date
- 31 Jul 2019
View more
- Sector
- Business
- Function
- Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Red Flag Recruitment are seeking an experienced Call Center Quality Auditor to join a friendly call center based in Brighton.
Working Days: Monday to Friday 10.00am-6.00pm
Pay: £17,000/annum
Duties of a Call Center Quality Auditor:
- Monitor the Customer Service Advisers/Sales Agents calls.
- Identify and forward examples of high-quality calls and low-quality calls to the team.
- Prepare and present daily, weekly, monthly, and quarterly call monitor audit reports.
Requirements:
- Must have strong audit experience/understanding the basics of auditing.
- Experience with coaching and development.
- Excellent verbal and written communication skills and demonstrated use of those skills in a professional role.
- Self-motivated to work independently and achieve results.
If you have previous experience and are available immediately, please send your CV to Emma Sharp at Red Flag Recruitment to be considered for this role.
Company
RED FLAG RECRUITMENT LTD. THE AGENCY YOU CALL WHEN YOU NEED TO MAKE AN IMPACT
FOR OUR CLIENTS
We want to be the best at helping employers achieve success through people.
At Red Flag Recruitment LTD. our company mission is simple: we help businesses hire great employees, allowing them to stay focused on their core business. Keeping staff talent motivated and driven to excellence requires a well-crafted recruitment strategy. This includes sourcing and management of a workforce that is goal-focused and scalable when needed. Red Flag Recruitment LTD. has the work-ready employees your company needs to thrive; whether you’re a small, medium or large business, a start-up, a PLC, or a government department. Get in touch and tell us how we can help. We can have the staff you need at your door in the timeframe you request.
FOR OUR JOBSEEKERS
We're experts at every stage of the candidate lifecycle.
At Red Flag Recruitment LTD. we are not only partners to our clients, but also our candidates. Our unique and specific recruitment support offering makes us experts in helping jobseekers secure work whether it be temporary or permanent employment. We assist candidates with each phase of their career. We understand that recruitment isn’t only about securing your next job, it’s about developing your career potential. We help jobseekers manage their professional lives and provide coaching, evaluations and ongoing support throughout.
- Telephone
- 01273 666890
- Location
-
Tower Point
44 North Road
Brighton
East Sussex
BN11YR
GB
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