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Spa Receptionist *£250 Cash Incentive

Employer
Alexander House Hotels & Utopia Spas
Location
Dartford, Kent
Salary
£16,000 ,£8.31 per hour (37 hrs per week) + £1,200 bonus scheme
Closing date
8 Aug 2019

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Job Details

SPA RECEPTIONIST

The Place

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.

Please see our website for a full list of facilities and bedrooms.

The Role

Spa Receptionist is required to work with our small dedicated team to ensure from welcome to departure our Spa guests, members and residents have a relaxing enjoyable experience at our Utopia Spa. Main Duties include;

  • Welcoming guests, residents and members to the Utopia Spa
  • Handling telephone enquiries
  • Taking individual treatment bookings
  • Showing guests around the facilities on arrival
  • Liaising with food and beverage departments for guests lunch/tea orders
  • Liaising with therapists and the Spa Manager with reference to clients schedules and last minute booking changes
  • Compiling bills for Spa Guests before departure
  • Computer and manual completion of administration duties
  • Completing the daily balancing/banking for the spa ready for the accounts team
  • Adherence to Mystery Guest Standards criteria throughout the working day

Requirements

  • Excellent personal presentation
  • A genuine interest in Spas and Beauty
  • Computer literate and good attention to detail in admin
  • Previous beauty knowledge a distinct advantage
  • Ability to work shifts and weekends. Weekday shifts are 07.00 to 15.00 and 1.00 to 21.00, weekend shifts are 08.00 to 16.00 and 11.30 to 19.30

Salary & Benefits

£16,000 ,£8.31 per hr  37 hrs per week, + £1,200 achievable bonus scheme

  • *For those applying direct through this website you can earn £250 following successful completion of 3 months service
  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

  • Discounted hotel accommodation for yourself and your family at all hotels
  • Discounted hair treatments at our two Utopia Spas
  • Discount off all food & beverage at all hotels
  • Discount of individual treatments booked in our two Utopia Spas
  • Discount on retail products in our two Utopia Spas
  • Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.

Company

Welcome to Alexander Hotels .A luxury collection of boutique, country house hotels and spa hotels near London. All surrounded by stunning countryside, these privately owned and stylish four and five star hotels comprise of Alexander House Hotel & Utopia Spa in Sussex, Barnett Hill Hotel in Surrey,  Rowhill Grange Hotel & Utopia Spa in Kent and Langshott Manor Hotel in Surrey.

At Alexander Hotels, our people take great pride in providing traditional hospitality which complements our stunning country hotels. We are always on the look out for outstanding people with the personality and confidence to shine.

Company info
Website
Telephone
01342 859752
Location
Turners Hill,
East Grinstead,
West Sussex
RH10 4QD
GB

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