Skip to main content

This job has expired

General Manager

Employer
Aramark Ltd
Location
Crawley, West Sussex
Salary
£45,000 per annum
Closing date
9 Aug 2019

View more

Sector
Business
Contract Type
Permanent
Hours
Full Time

Activities and Responsibilities

Operational Delivery

Overall ownership and accountability of operational management and financial performance of the unit

Work closely with the Head Chef to ensure correct stock level. Ensure Opx and waste management processes are in place and weekly reviews are completed for production.

Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales.

Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements.

Implementation of schemes including new products, planograms, procedures and menu specifications, ensuring they adhere to Aramark guidelines and brand standards

Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return

Co ordinates others to ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.

Compliance

Knowledge of all applicable personnel policies, labour laws and agreements

Ensure strict compliance with Aramark Hygiene and Safety requirements

Ensure only nominated suppliers are used in the business

Finance

Act as a purchasing officer and budget controller for the restaurant with support from Team Leaders / Senior Team Leaders

Prepare and manage accurate projections for all P & L accounts including raw materials, wages etc.

Team Management

Line management, scheduling and performance management of Team Leaders / Senior Team

Leaders; Senior / Head Chefs on site and, in some cases, direct line management of Team Members

Ensure Team Leaders and Team Members receive appropriate training to company policies; legal and health and safety requirements

Champion a training culture within the team to ensure succession planning

Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed.

Plan and lead team management meetings and daily briefings

Health andSafety

Ensure workpacks and staff training records are maintained as per company policy.

Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.

Raise any issues with clients to line managers to ensure clients resolve the matter.

Ensure that all food diaries on site are checked and actions taken as appropiate.

Regional Responsibilities

Provide support to the regional team in areas of management as required.

Provide mobilization support for new business gains in the region.

Provide once trained HR support at grievance investigations and staff disciplinary procedures.

Client / Account Management

Support DOO to:

Prepare and conduct client reviews: quarterly / annually

Facilitate and support new business / retention activities

Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)

Identify & unlock opportunity for growth

Maintain & develop client relationships

Develop strategic plans & value proposition

Qualifications & Experience

Qualifications

Excellent numeracy skills; strong written and verbal skills

Food Hygiene Certificate Level 3

Man management of teams of staff

Proven track record in delivering budgeted profit levels

External qualification from another business sector

Experience

Previous management experience

Previous experience in the catering/food services or retail industry


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert