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Junior Social Media Data Analyst

Employer
Brandwatch
Location
Brighton, East Sussex
Salary
Competitive
Closing date
26 Jul 2019

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Sector
Marketing & PR, Marketing
Contract Type
Permanent

Job Details

Junior Social Media Data Analyst

Brandwatch is a Digital Consumer Intelligence suite that combines digital, survey, social and first-party data sources with data science and AI. This enables organizations like Unilever, Walmart, and Dell to find the signal in the noise, bring market research into the digital era, and understand consumer and market trends in real time.

Home to over 550 people from 30+ different nations, Brandwatch is a place that challenges, motivates and supports its diverse staff to find answers to new problems in an ever-changing social world. Better. Bolder. More Brilliant.

Professional Services is a core component of Customer Success at Brandwatch. As a team, we strive to enable and advance our clients’ use of social data across their organisations by taking them from data, to insights, to actions that have a real business impact and empower our users’ long-term self-sufficiency.

As we continue our global expansion, we are hiring a customer-focused Junior Social Media Analyst to join our dynamic Professional Services team in Brighton.This is an exciting opportunity that offers hands-on work and the flexibility to learn, grow, and develop in the constantly changing landscape of social intelligence.

We’re looking for someone who:

  • Loves using data to answer questions
  • Solves problems for fun and enjoys testing limits
  • Has a keen eye for detail 
  • Thrives on helping people 
  • Can present technical concepts in business-friendly and user-friendly language
  • Wants to work with a wide variety of brands and use-cases
  • Prefers a hands-on, forward-thinking approach
  • Is comfortable working independently in a deadline-driven environment

In this role, you will:

  • Become a proficient user and advocate of the Brandwatch product suite 
  • Implement effective social media measurement solutions on behalf of Brandwatch clients
  • Collaborate with senior colleagues to execute large, complex or novel solutions
  • Perform quality assurance on the work of 3rd party contributors to identify and correct data quality or validity issues
  • Attend client meetings as a subject-matter specialist, and represent your own work in a clear, engaging manner
  • Coordinate scheduling with our top-class Project Management team
  • Provide feedback to guide new product development

You should have:

  • 6+ months experience working independently in an office environment (or similar)
  • Strong time-management and task-management skills
  • Computer literacy, including experience with Microsoft/Google suites (spreadsheets, presentations, documents) and familiarity with social media platforms
  • A degree in an analytical or business-related subject (such as marketing/market research, data analytics, business analytics, linguistics, natural sciences, computer science, engineering, economics, maths, statistics, etc.), or equivalent experience
  • Ability to accomodate occasional domestic and international travel
  • Authorisation to work in the UK without visa sponsorship

Icing on the cake:

  • Familiarity with social media data, social analytics platforms, or unstructured text data
  • Familiarity with basic statistical concepts (distributions, significance, sampling)
  • Fluency in another language (or two!) would be a bonus

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • 30 days annual leave
  • Macbook Pro with retina display 
  • Freitag Frühstück -- Communal Breakfast in the Berlin office every Friday.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Company

Description

At the core of our business is the global Customer Success team. Over 80 people across 6 offices, all working towards one mission: ‘Make Every Customer Successful’. Our mantra is what drives us to ensure that all of Brandwatch’s customers get the very best out of our technology. In the ever changing world of social media, we are constantly called upon to help our clients leverage insights to inform business decisions. We build our understanding of our clients businesses, we help them overcome challenges, and we seek opportunities to highlight the impact of Brandwatch on the way they do business. 

What we offer: 

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution and discounted gym memberships. 

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 6 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other. 

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our contemporary offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well-stocked drinks fridge, sushi lunches, flexible working spaces, weekly massages and if you’re lucky we’ll even treat you to an ice-cream on the beach. 

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Company info
Telephone
01273448846
Location
Sovereign House, Church Street, Brighton
Brighton
Brighton
South East/Southern
BN1 1UJ
GB

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