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Receptionist Administrator

Employer
Lloyd Recruitment - East Grinstead
Location
East Grinstead
Salary
From £9 to £10.50 per hour
Closing date
13 Aug 2019

View more

Sector
Business
Contract Type
Contract
Hours
Full Time

Lloyd Recruitment Services are pleased to be working with a leading company based in East Grinstead who are currently in search of a Receptionist / Administrator.

The role will predominantly provide reception support, switchboard operation and offer effective and professional service for all visitors.

Duties:

  • Connect all inbound reception calls to relevant extensions, referring those uncertain of their required contact to the appropriate department/extension. If possible, answer queries without referral
  • Receive, welcome and refer visitors to the relevant department/individual
  • Ensure all visitors are appropriately recorded for security purposes and passes are logged in/out effectively – to ensure the safety of all staff and guests
  • Provide a supportive customer experience when handling complaints
  • Calls transferred to the correct individual or guaranteed call back arranged with a realistic time frame by utilising the intranet and/or local knowledge
  • Ensure the reception area and meeting rooms are kept tidy at all times
  • Facilities advised immediately where any remedial work is required i.e. lights replacing, stains cleaned etc
  • Undertake any other reasonable task, as allocated by the management team
  • Promptly and correctly completing administration duties for other departments

Skills required:

  • Strong attention to detail and able to work with speed and accuracy
  • Proactive – able to demonstrate effective use of time without close supervision
  • A working knowledge of PC skills: Outlook, email and diary management, word and excel
  • Excellent communication skills, both verbal and written
  • Ability to engage in a friendly and effective manner with visitors, colleagues in the business and external suppliers by telephone and face to face
  • Good organisation skills

This is an ongoing temporary role until December 2019

£9 - £10.50 per hour DOE

Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates



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