Night Porter (15-25hrs per week)
- Employer
- Alexander House Hotels & Utopia Spas
- Location
- Wilmington, Dartford DA2 7QH
- Salary
- £9.74 per hour
- Closing date
- 9 Sep 2019
View more
- Sector
- Hospitality & Catering, Front Of House, Hotels
- Function
- Customer Service
- Contract Type
- Permanent
- Hours
- Part Time, Flexible
Job Details
NIGHT PORTER (Flexible 15- 25hrs per week)
The Place
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.
Please see our website for a full list of facilities and bedrooms.
Join our Front of House team under the direction of our experienced Night Manager.
The Role
Covering a full range of guest services including reception, food and beverage service and banqueting setup duties. You will be part of small team of 3 responsible for guest care and security covering shifts from 9pm to 2am
- 3- 5 days, 5 hrs per day, flexible 15-25 hrs per week including weekend shifts on a rota basis.
- Guest care and service including; guest check in and check out, answering/handling hotel switchboard, enquiry handling, preparing and serving light snacks/meals, banqueting setups, bar service out of hours, general porter/concierge duties
- Security including; completing security clock rounds, fire checks, locking up the hotel and spa, managing the front door access during the night, complying with fire prevention and fire procedures
Requirements
- Smart appearance
- Friendly manner - even at Night!
- Customer service experience
- Mature approach to customer service and safety/security issues
- Must have 2 excellent references available to be checked.
- Experience of night shift working preferred
Benefits
- £9.74 per hour including holiday pay
- Free car parking
- Employee uniform
In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beve£9.74rage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
Company
Welcome to Alexander Hotels .A luxury collection of boutique, country house hotels and spa hotels near London. All surrounded by stunning countryside, these privately owned and stylish four and five star hotels comprise of Alexander House Hotel & Utopia Spa in Sussex, Barnett Hill Hotel in Surrey, Rowhill Grange Hotel & Utopia Spa in Kent and Langshott Manor Hotel in Surrey.
At Alexander Hotels, our people take great pride in providing traditional hospitality which complements our stunning country hotels. We are always on the look out for outstanding people with the personality and confidence to shine.
- Website
- http://www.alexanderhotels.co.uk/
- Telephone
- 01342 859752
- Location
-
Turners Hill,
East Grinstead,
West Sussex
RH10 4QD
GB
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