Support Officer - Hastings & Kent

Job type - Perm/ Part- Time

Salary - £20,512 per annum (pro rata)

Hours - 20 (Including paid lunch break)

Location – Hastings & Kent

Nacro Bail Accommodation Support Service (BASS) is a national contract commissioned by the Ministry of Justice. BASS provides accommodation for those individuals who are being released from custody on their home detention curfew (HDC), from court on bail or offenders who are currently in the community but there has been a break down in the address and they are unable to continue to reside there.

Who we are looking for?

We are seeking a Support Officer to provide support to promote independent living together with high quality housing and property management to service users in a group of properties within the Hastings area. This will include inducting service users into the property, conducting risk assessments and work with the service user to create an individual, strength-based Support Plan.

A Motivated, Flexible and organized car driver willing to priorities work within short notice is desirable

Duties and responsibilities include but are not limited to:

· Support service users to secure settled accommodation at the earliest opportunity in accordance with contract requirements including producing a realistic and achievable plan for accessing and using housing and accommodation services.

Ensure that properties are kept to a high standard on condition in line with Nacro’s lettable property standards and the Decent Homes Standard.

· Ensure that all service user support plans and risk assessments are co-produced with service users and are person-centred, demonstrating the high quality support being offered.

· Identify service users strengths, resources and aspirations, understanding these are central to engaging service users in their support plan and contributing to the prevention and management of challenging/unacceptable behaviour.

· Ensure timely responsiveness to void turnaround is kept to a minimum and no more than a maximum of 7 calendar days where repairs, cleaning and replacement furniture and equipment are required.

· Undertake basic cleaning tasks as required.

.Access to one’s own vehicle and a valid driver’s licence is required

A DBS check will be required for this role.

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